Refund Policy / سياسة الاسترداد

Refund Processing Time:

Refunds will be processed within 14 working days from the date of approval.

Order Refusal After Preparation:

If the customer refuses to receive the order after it has been prepared, no refund will be issued.

Order Cancellation:

• If the order is canceled before preparation begins, a full refund will be issued.
• If some items in the order have not yet been prepared, those items will be canceled, and their cost will be refunded.
• If all items in the order have been prepared, no refund will be issued.